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Title 3 . Commerce, Community, and Economic Development
Chapter 53 . Telecommunications
Section 620. Provision of intrastate directory assistance

3 AAC 53.620. Provision of intrastate directory assistance

(a) A local exchange carrier shall provide 411 dialed intrastate directory assistance to its local subscribers either through an internal directory assistance bureau or through a directory assistance agent. On or before December 1, 2004, each local exchange carrier must notify the commission of the name and address of the carrier's directory assistance provider. Within seven days after any change in the name or address of its directory assistance provider, a local exchange carrier must notify the commission of that change. A local exchange carrier shall include in its tariff its rates for 411 dialed intrastate directory assistance, unless the carrier is exempt from tariff filing requirements under AS 42.05.711 . A local exchange carrier shall ensure that subscriber listings obtained by its subscribers through 411 dialed intrastate directory assistance are current within five business days after a change in subscriber status.

(b) An interexchange carrier may provide 907-555-1212 dialed intrastate directory assistance to its customers. On or before December 1, 2004, each interexchange carrier that provides 907-555-1212 dialed intrastate directory assistance must notify the commission of the name and address of the carrier's directory assistance provider. Within seven days after any change in the name or address of its directory assistance provider, an interexchange carrier must notify the commission of that change. Except for intrastate directory assistance provided through a prepaid calling card service subject to 3 AAC 52.377, an interexchange carrier shall include in its tariff its rates for 907-555-1212 dialed intrastate directory assistance. An interexchange carrier shall ensure that subscriber listings obtained by its subscribers through 907-555-1212 dialed intrastate directory assistance are current within five days after a change in subscriber status.

(c) Only a local exchange carrier may provide 411 dialed intrastate directory assistance. Only an interexchange carrier may provide 907-555-1212 dialed intrastate directory assistance. Charges for intrastate directory assistance provided through other numbers are not required to be included in a tariff or approved in advance by the commission.

(d) The rates for 411 dialed and 907-555-1212 dialed intrastate directory assistance from a pay telephone must be clearly posted.

(e) The answering time objective set out in 3 AAC 52.300(b) applies to all 411 dialed and 907-555-1212 dialed intrastate directory assistance.

History: Eff. 5/24/95, Register 134; am 11/24/2004, Register 172

Authority: AS 42.05.141

AS 42.05.145

AS 42.05.151

AS 42.05.291

AS 42.05.311

AS 42.05.321


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Last modified 7/05/2006