Alaska Supreme Court Opinions made Available byTouch N' Go Systems and Bright Solutions


Touch N' Go
, the DeskTop In-and-Out Board makes your office run smoother.

 

You can search the entire site. or go to the recent opinions, or the chronological or subject indices. Hill v. Giani (3/8/2013) sp-6756

Hill v. Giani (3/8/2013) sp-6756

        Notice: This opinion is subject to correction before publication in the PACIFIC  REPORTER . 

        Readers are requested to bring errors to the attention of the Clerk of the Appellate Courts, 

        303 K Street, Anchorage, Alaska 99501, phone (907) 264-0608, fax (907) 264-0878, email 

        corrections@appellate.courts.state.ak.us. 



                THE SUPREME COURT OF THE STATE OF ALASKA 



MARY HILL d/b/a WILD ROSE                       )
 

GARDENS ASSISTED LIVING                         )
 

HOME,                                           )
 

                                               )
      Supreme Court Nos. S-13693/13713 

                Appellant,                     )
 

                                               )
      Superior Court No.      3PA-07-01658 CI 

        v.                                     ) 

                                               )       O P I N I O N 

LINDA GIANI, STATE OF ALASKA,) 

DEPARTMENT OF HEALTH &                          )     No. 6756 – March 8, 2013 

SOCIAL SERVICES, and STACI                      ) 

COLLIER,                                       ) 

                                               ) 

                Appellees.                     ) 

                                               ) 



                Appeal from the Superior Court of the State of Alaska, Third 

                Judicial District, Palmer, Vanessa White, Judge. 



                Appearances:     John C. Pharr, Law Offices of John C. Pharr, 

                Anchorage, for Appellant.        Marc W. June, Law Offices of 

                Marc June, Anchorage, for Appellee Linda Giani.  Janell M. 

                Hafner, Assistant Attorney General and Daniel S. Sullivan, 

                Attorney   General,   Juneau,   for   Appellees   State   of   Alaska, 

                Department of Health and Social Services and Staci Collier. 



                Before:      Carpeneti,    Chief   Justice,   Fabe,   Winfree,    and 

                Stowers, Justices. [Christen, Justice, not participating.] 


----------------------- Page 2-----------------------

               PER CURIAM.
 

               STOWERS, Justice, with whom CARPENETI, Chief Justice,
 

               joins in part, concurring.
 

               FABE, Justice, dissenting.
 



I.      INTRODUCTION 



               Mary Hill, the owner of an assisted living home, sought damages from 



Linda Giani, an independent care coordinator; the Department of Health and Social 



Services (DHSS); and Staci Collier, a state licensing specialist; for alleged economic 



harm caused by a Report of Harm filed by Giani, which resulted in the removal of one 



of Hill’s residents and a subsequent investigation conducted by Collier.             The superior 



court granted summary judgment:          to DHSS and Collier on Hill’s state law tort claims 



on the basis of immunity under AS 47.32.160(a); to Collier on Hill’s 42 U.S.C. § 1983 



due process claim because Hill failed to establish a genuine issue of material fact as to 



whether Collier’s actions deprived her of a constitutional right; and to Giani on the basis 



of immunity under AS 47.24.120 and common law privilege.                Hill appeals.  We affirm 



the court’s grants of summary judgment to DHSS and Collier on the basis of immunity 



under AS 47.32.160(a) and to Collier on Hill’s § 1983 claim.  Because we find that Hill 



raised a genuine issue of material fact as to whether Giani acted in good faith when she 



filed   her   Report   of   Harm,   we   reverse   the   grant   of   summary   judgment   to   Giani   and 



remand for further proceedings. 



               Giani cross-appeals the court’s grant of attorney’s fees under Alaska Civil 



Rule 82.   In light of our reversal of summary judgment, the attorney’s fee awarded to 



Giani is vacated. 



                                                -2-                                           6756
 


----------------------- Page 3-----------------------

II.     FACTS AND PROCEEDINGS 



        A.      Facts 



                Hill owns and operates Wild Rose Gardens Assisted Living Home (Wild 



Rose), an assisted living home in Palmer licensed for four residents.                 J.H. moved into 



                                                                                                   1 

Wild Rose in the mid-1990s at the age of 18 and continued to live there until 2005.                  J.H. 



has diagnoses of mental retardation, severe psychomotor seizure disorder, Raynaud’s 



Syndrome, B-Thalassemia, Oppositional/Defiant Disorder, and symptoms associated 



with Asperger’s Syndrome.  Giani became J.H.’s independent care coordinator in 1999. 



As a State-certified care coordinator paid by the State, Giani’s responsibilities included 



coordinating services between government agencies, providing information to parents, 



                                                     2 

and developing and enforcing plans of care.            A team of people assisted with J.H.’s care 



at Wild Rose, including Larry H., J.H.’s father and legal guardian; Giani; the Ready Care 



agency,   which   coordinated   J.H.’s   care,   paid   Giani,   and   supplied   aides   to   assist   Hill 



during the day; and Hill. 



                In   2005   Hill   told   Larry   H.   that   “they   should   start   looking   for   another 



placement for J.H.” because Hill was unable to provide appropriate care for and was “not 



making progress with” J.H.          According to Larry H., Hill said that J.H.’s behavior was 



“making it just too difficult for her to handle.”            Larry H. also testified that Hill was 



suffering from migraines and could not come to the door at times during his visits to 



Wild Rose, which he felt was an “additional reason to believe that [Hill] could not take 



care of [J.H.] properly and [that J.H.] would have to find a new place to live.” 



                On      May     12,   2005,    Giani    submitted      a   Mental     Retardation      and 



Developmental Disability Plan of Care (Plan of Care) for J.H. covering the period of 



        1 

                We use initials to protect J.H.’s privacy. 



        2 

                See 7 Alaska Administrative Code 130.319(1) (2013). 



                                                   -3­                                                6756 


----------------------- Page 4-----------------------

June 1, 2005 to May 31, 2006, which set forth goals and objectives for J.H.’s care and 



was to be submitted to the State for funding approval.   Giani described J.H.’s condition, 



placement, care providers, and the status of her treatment and care at Wild Rose.  Giani 



noted that over the prior year there had been “increases in oppositional/defiant behaviors, 



increases   in   violent   behaviors,   and   regression   in   all   skill   areas”   which   “required   a 



significant increase in verbal and non-verbal cueing, prompts and modeling, physical 



assistance, and supervision and monitoring [to] meet her needs and insure her health and 



safety.” Giani then stated that “[J.H.’s] team care[s] very deeply about her health, safety, 



and welfare” and that “[J.H.] loves her home environment and all of her care providers 



and often expresses that she never wants to leave [Hill’s facility].” The Plan of Care also 



referred to a “Behavior Modification Plan” for J.H., “in which consequences include loss 



of   recreation   privileges   in   the   community.”      Later,   in   a   section   titled   “Goals   and 



Objectives,” Giani noted that J.H. would “receive positive feedback and incentives for 



appropriate social interactions” and negative feedback “via brief reminders, leaving the 



room, her ‘audience’ leaving, or loss of preferred social activities” for inappropriate 



interactions. 



                 According to Hill, on August 1, 2005, Giani “unexpectedly” informed Hill 



that Giani was going to move J.H.           According to Larry H., although Hill had “changed 



her mind” about wanting to find a new placement for J.H., he “did not change [his] mind 



about the need to have [J.H.] move to a new residence”; he was also “concerned that 



[Hill]   would   change   her   mind   again   and   continued   to   be   concerned   about   [Hill’s] 



headaches and her physical ability to care for [J.H.].”            According to Larry H., he found 



a new place for J.H. to live “[w]ith Linda Giani’s help,” and although he “appreciated 



Mary Hill’s many years of care for [J.H.],” it was his decision to move J.H., and he 



“believed that decision was in [J.H.’s] best interests.” 



                                                    -4-                                              6756
 


----------------------- Page 5-----------------------

                 On   August   2,   2005,   Giani   filed   a   confidential   Report   of   Harm   for   the 



Protection      of   Vulnerable      Adults     (Report     of   Harm)     with    DHSS      pursuant      to 



                  3 

AS 47.24.010.        The Report of Harm described a variety of both repeated and isolated 



incidents of abusive behavior by Hill towards J.H. that allegedly were observed by Giani 



and Ready Care staff over the six preceding months, and stated that the “incidents have 



increased over the past 90 days.” 



                 The incidents alleged in the Report of Harm include Hill repeatedly “yelling 



at [J.H.] and calling her stupid” and “repeatedly telling [J.H.] that she doesn’t deserve 



to live at [Wild Rose]”; confinement of J.H. to her bedroom for most of the 2004-05 



winter as a result of perceived bad behavior; denial of visitation to J.H.’s father; forcing 



J.H. to shower four times within a 30-minute period because she was unable to rinse soap 



out of her hair; refusing to readmit J.H. after sending her to Alaska Psychiatric Institute 



(API) and Providence Hospital for psychiatric evaluation; and defensive behavior by J.H. 



— such as covering her face with her hands when asked questions — over the two weeks 



preceding the Report of Harm.           The Report also noted that Hill had notified Giani and 



Larry H. that she was no longer able to provide J.H.’s care because J.H.’s behavior was 



“out of control,” that Giani had identified a potential new placement and requested Hill’s 



cooperation with a transition, and that Hill had then informed Giani that she “changed 



her mind and wanted to keep [J.H.].”  The Report stated that after Hill decided that J.H. 



should   remain   at   Wild   Rose,   Giani,   Larry   H.,   and   the   Ready   Care   staff   noticed   a 



significant change in J.H.’s behavior and believed that she might have been experiencing 



mental   and   verbal   abuse   that   had   “been   occurring   over   a   period   of   several   years.” 



        3 

                 AS  47.24.010(a) requires that care coordinators “who, in the performance 

of their professional duties, have reasonable cause to   believe that a vulnerable adult 

suffers from abandonment, exploitation, abuse, neglect, or self-neglect . . . report the 

belief to the department’s central information and referral service for vulnerable adults.” 



                                                    -5-                                                 6756 


----------------------- Page 6-----------------------

Finally,    the  Report    stated  that  Giani    believed    J.H.  was   not   getting  the   attention, 



assistance, or proper nutrition she required because Hill’s health was declining, and 



concluded that J.H. should be “removed from the home immediately.” 



                On August 11, 2005, J.H. was removed from Wild Rose. 



                Giani’s Report of Harm triggered an investigation by DHSS, as required 



            4 

by statute.    Collier, a state licensing specialist, investigated Giani’s Report of Harm by 



visiting Wild Rose, Ready Care, and J.H.’s new assisted living home, and interviewing 



Giani, Hill, J.H., Larry H., J.H.’s doctors, and others at Ready Care. 



                According to Hill, on September 14, 2005, Collier called Hill and told her 



that she wanted Hill to “show [her] cooperation” with the investigation by faxing a letter 



to DHSS stating that she would not take any new clients until the investigation was 



complete.  Hill believed that this was a formality, “didn’t think [the investigation] would 



take long,” and “wanted to be cooperative,” so she submitted a fax stating that she would 



not take any new residents.   Hill admitted in an interrogatory that “during the course of 



a September 14, 2005 telephone conversation with Staci Collier, [she] agreed to stop 



taking further clients.” 



        4 

                AS 47.24.015(a) states: 



                Upon      the   department’s      receipt   of  a   report   under    AS 

                47.24.010   that   is   not   transferred   under   AS   47.24.013,   the 

                department,       or  its  designee,    shall   promptly     initiate  an 

                investigation to determine whether the vulnerable adult who 

                is   the  subject    of  the  report   suffers   from    abandonment, 

                exploitation, abuse, neglect, or self-neglect. The department, 

                or its designee, shall conduct a face-to-face interview with the 

                subject of the report unless that person is unconscious or the 

                department, or its designee, has determined that a face-to-face 

                interview could further endanger the vulnerable adult. 



                                                   -6-                                             6756
 


----------------------- Page 7-----------------------

                On November 7, 2005, Collier issued a Report of Investigation and Notice 



of Violation, which found that some of Giani’s factual allegations were substantiated and 



others were not.      Specifically, the investigation report found that Hill was restricting 



J.H.’s access to family members, was not following orders for medication administration, 



had   refused   to   take   J.H.   back   into   her   residence   after   sending   her   to   API,   and   had 



prevented J.H. from leaving Wild Rose, attending Special Olympics, receiving Christmas 



presents, and visiting friends as mechanisms of behavior modification. Collier ultimately 



“found no preponderance of evidence to substantiate [the abuse of resident] allegation 



under     existing   Licensing    Regulations,”      but  determined     that   J.H.’s  “[r]ights   were 



violated” by Hill’s restrictions. The Notice of Violation included an Order of Correction, 



which required Hill to adopt and submit to DHSS a restraint policy   for Wild Rose. 



DHSS      also   issued   a  Notice    of  Administrative      Sanction    imposing     five  sanctions: 



(1)  reducing     Wild    Rose’s    licensing   status  to  “probationary”      until   June  30,   2006; 



(2) reducing Wild Rose’s licensing capacity to one through the probationary period; 



(3) prohibiting Wild Rose from accepting residents requiring 24-hour care through the 



probationary period; (4) requiring Wild Rose to submit supervision requirements for new 



residents    to  DHSS      for  review   and   approval     during   the  probationary      period;   and 



(5) requiring Wild Rose to pay a $1,200 fine. 



                On November 18, 2005, Hill filed an administrative appeal in which she 



contested   DHSS’s   actions   and   requested   a   hearing.       A   hearing   was   scheduled   for 



February 22, 2006. 



                On February 10, 2006, the Office of the Attorney General sent a letter to 



Hill’s attorney informing him that DHSS was withdrawing the Notice of Administrative 



Sanction because a newly adopted senate bill changed the expiration date of Wild Rose’s 



license such that a final decision on Hill’s administrative appeal would “most likely not 



be rendered” until Wild Rose’s license was “nearly set to expire.”   The letter stated that 



                                                   -7-                                             6756
 


----------------------- Page 8-----------------------

DHSS’s decision to withdraw the Notice of Administrative Sanction rendered Hill’s 



administrative appeal moot, and that DHSS had thus filed a Motion to Dismiss.  The 



letter   noted,   however,   that   the   decision   to   withdraw   the   Notice   of   Administrative 



Sanction did not affect the validity of the Notice of Violation and corresponding Report 



of Investigation, and that Wild   Rose was still required to comply with the Order of 



Correction.    Hill did not oppose the Motion to Dismiss. 



        B.      Proceedings 



                On August 7, 2007, Hill filed suit against Giani, Collier, and DHSS.  Hill’s 



second amended complaint included claims for: (1) negligent supervision against DHSS; 



(2)    intentional   interference     with   contract    rights   against   Collier;   (3)   intentional 



interference   with   prospective   economic   advantage   against   Collier;   (4)   a   federal   due 



process violation under 42 U.S.C. § 1983 against Collier; (5) intentional interference 



with contract rights against Giani; (6) intentional interference with prospective economic 



advantage against Giani; (7) defamation against Giani; and (8) intentional and negligent 



infliction of emotional distress against all defendants. 



                DHSS and Collier moved for summary judgment on the grounds that Hill’s 



state law tort claims were barred by AS 47.32.160(a), which provides statutory immunity 



for licensing-related conduct, and that Hill had failed to state the necessary elements of 



a § 1983 due process claim.         Giani moved for summary judgment on the grounds that 



Giani’s actions in assisting Larry H. with J.H.’s move were privileged and that Giani was 



statutorily immune from suit under AS 47.24.010 with respect to claims based on the 



                                   5 

confidential Report of Harm.          Hill filed oppositions to both motions. 



        5 

                Alaska   Statute   47.24.010,   the   statute   Giani   relied   on,   requires   certain 

individuals such as physicians and guardians to report to DHSS whenever they have 

“reasonable      cause   to  believe    that  a  vulnerable     adult  suffers   from    abandonment, 

                                                                                         (continued...) 



                                                   -8-                                               6756 


----------------------- Page 9-----------------------

                 On July 21, 2009, after hearing oral argument, the superior court granted 



both     motions     for   summary       judgment.        The     court   denied     Hill’s   motion     for 



reconsideration. 



                 Hill appeals both grants of summary judgment. 



                 Giani cross-appeals the superior court’s award of attorney’s fees to her, 



claiming that the court erred in awarding her Rule 82 rather than Rule 68 fees because 



she made and beat a $10 offer of judgment given in good faith. 



III.    STANDARD OF REVIEW 



                                                                              6 

                 We review grants of summary judgment de novo.                  In reviewing a grant of 



summary judgment, we will “determine whether any genuine issue of material fact exists 



and   whether   the   moving   party   is   entitled   to   judgment   on   the   law   applicable   to   the 



                       7 

established facts.”      We construe the facts in the light most favorable to the non-moving 



                                                                                                           8 

party and review the trial court’s factual findings under the clearly erroneous standard. 



                 The applicability of both state and federal immunity are questions of law 



                                                 9 

that are also subject to de novo review. 



        5 

          (...continued) 

exploitation, abuse, neglect, or self-neglect . . . .” Alaska Statute 47.24.120 provides that 

a person who makes such a report in good faith is immune from civil or criminal liability. 



        6 

                 Yost v. State, Div. of Corps., Bus. & Prof’l Licensing, 234 P.3d 1264, 1272 

(Alaska 2010). 



        7 

                 Wright v. State, 824 P.2d 718, 720 (Alaska 1992). 



        8 

                 McCormick v. City of Dillingham , 16 P.3d 735, 738 (Alaska 2001). 



        9 

                 See Lawson v. Helmer, 77 P.3d 724, 726 (Alaska 2003) (de novo review 

for state immunity); Mabe v. San Bernardino Cnty., Dep’t of Pub. Soc. Servs ., 237 F.3d 

1101, 1106 (9th Cir. 2001) (de novo review for federal immunity). 



                                                    -9-                                               6756
 


----------------------- Page 10-----------------------

IV.	    DISCUSSION 



               Hill raises three arguments on appeal:        (1) it was error to grant summary 



judgment      to  DHSS     because   DHSS      is  not  immune     under   AS   47.32.160(a)     or, 



alternatively, because AS 47.32.160(a) does not apply to Hill’s negligent supervision 



claim; (2) it was error to grant summary judgment to Collier because there are genuine 



issues of material fact as to Hill’s 42 U.S.C. § 1983 due process claim; and (3) it was 



error to grant summary judgment to Giani on the basis of “Immunity/Privilege” because 



there is a genuine issue of material fact as to whether Giani’s Report of Harm was made 



in “good faith,” as required under AS 47.24.120. 



        A.	     The Superior Court Properly Granted DHSS And Collier’s Motion 

                For Summary Judgment On Hill’s State Law Tort Claims Based On 

               Immunity Under AS 47.32.160(a). 



               Hill argues that the superior court erred in granting summary judgment to 



DHSS and Collier on Hill’s state law claims because the claims are not barred under 



AS 47.32.160(a). 



                The   superior   court   concluded   that   AS   47.32.160(a)   provides   statutory 



immunity to DHSS and Collier for all actions involving “implementation of licensing 



concerns,” including removal of J.H. from Wild Rose, the investigation of concerns 



raised by Giani’s Report of Harm, and Collier’s request that Hill not take new residents 



until the investigation was complete, because those actions fell “within the purview of 



monitoring a licensed entity,” which is immune under the statute.            We agree. 



               Alaska Statute 47.32.160(a) states:  “The department, its employees, and 



its agents are not liable for civil damages as a result of an act or omission in the licensure 



process, [or] the monitoring of a licensed entity . . . .”   The plain language of the statute 



indicates that both DHSS and Collier are immune from all of Hill’s state law claims 



                                               -10-	                                          6756
 


----------------------- Page 11-----------------------

against them because the claims are based on acts taken during the monitoring of a 



                   10 

licensed entity. 



                 Hill   cites   two   cases   to   support   her   general   assertion   that   DHSS   is   not 



immune under AS 47.32.160(a):  Native Village of Eklutna v. Alaska Railroad Corp. , in 



which we stated that our “unambiguous summation of the common law of sovereign 



                                                                                 11 

immunity [is]:      ‘liability is the rule, immunity the exception,’ ”              and  Gates v. City of 



Tenakee Springs, in which we stated that AS 09.65.070(d)(2), which immunized the 



State for damages resulting from policy decisions, would not immunize a municipality 



                                                                                       12 

against a suit for damages caused by negligent operational decisions. 



                 Unlike the common law sovereign immunity at issue in Alaska Railroad 



Corp.,     the  statutory    immunity      applicable     to  DHSS     and    Collier   in  this  case   was 



specifically granted by the Alaska Legislature.             Under this circumstance, immunity for 



the State and its employees while undertaking licensing-related activities is the rule, 



                                 13 

rather   than   the   exception.      Unlike   the   statute   discussed   in  Gates,   which   narrowly 



         10 

                 Cf. J & L Diversified Enter., Inc. v. Municipality of Anchorage, 736 P.2d 

349, 351-52 (Alaska 1987) (holding that plain language of state statute, which stated that 

no action for damages could   be   brought against a municipality or any of its agents, 

officers, or employees if the claim is based on licensing, precluded action for damages 

against the Municipality of Anchorage). 



         11 

                 87 P.3d 41, 49 (Alaska 2004). 



         12 

                 822 P.2d 455, 458-59 (Alaska 1991). 



         13 

                 Cf. Native Vill. of Eklutna , 87 P.3d at 49: 



                 The presumption of immunity the Railroad seeks is a form of 

                 the   State’s   sovereign   immunity.       When   a   party   invokes   a 

                 background rule granting it immunity, stated by neither the 

                 courts   nor   the   legislature   of   Alaska,   it   would   do   well   to 

                 confront      how     to   square     that   rule   with     this   court’s 

                                                                                            (continued...) 



                                                    -11-                                               6756
 


----------------------- Page 12-----------------------

                                           14 

granted immunity for certain acts,            AS 47.32.160(a) explicitly grants broad immunity 



to   the   State   and   its   employees   for   all   acts  or  omissions   in   the   licensure   process   or 



monitoring   of   a   licensed   entity.    Thus,   Hill’s   legal   authority   does   not   support   her 



argument that AS 47.32.160(a) does not bar her state law claims against DHSS and 



Collier. 



                 In the alternative, Hill argues that even if her other state tort claims are 



barred by AS 47.32.160(a), her negligent supervision claim does not fall under the grant 



of   immunity      in  AS    47.32.160(a)     because     —    under   our   holding     in  B.R.  v.  State, 



                                    15 

Department   of   Corrections          —   the   State   negligently   breached   its   duty   to   protect 



vulnerable   persons   whom   it   undertook   to   protect,   a   duty   that   is   separate   from   its 



employment relationship with Collier and thus not covered by immunity. 



                 In B.R. we held that the Alaska intentional tort immunity statute did not 



preclude claims against the State by an inmate who was sexually assaulted by a State 



employee to the extent that the claims were based on either (1) a breach of the duty to 



supervise employees other than the intentional tortfeasor employee, or (2) a breach of the 



                                                                          16 

State’s    independent       protective    duty   to prevent     assault.      We     explained     that  the 



         13 

           (...continued) 

                 unambiguous summation of the common law of sovereign 

                 immunity:  ‘liability is the rule, immunity the exception.’ . . . 

                 And by abolishing the State’s common law immunity to suits 

                 sounding in contract, quasi-contract, or tort, the legislature 

                 has shown complementary disfavor for sovereign immunity. 



(citations omitted). 



         14 

                 822 P.2d at 459. 



         15 

                 144 P.3d 431, 437 (Alaska 2006). 



         16 

                 Id. 



                                                    -12-                                               6756
 


----------------------- Page 13-----------------------

intentional     tort   immunity      statute   did,  however,      preclude     the   inmate’s    negligent 



supervision claims against the State “to the extent that they merely assert[ed] breaches 



of the department’s duty to exercise due care in hiring, training, and supervising the 



                                                   17 

[intentional tortfeasor] as its employee.” 



                 Hill has not alleged that DHSS breached a duty to supervise employees 



other than Collier.      Also, unlike the situation in B.R. where employees other than the 



                                                                                                           18 

intentional tortfeasor were identified as potentially contributing to the alleged harm, 



Collier was the only State employee who Hill alleges engaged in wrongful conduct. 



Thus, Hill’s claim is not based on a theory that the State breached a duty to supervise 



employees   other   than   the   intentional   tortfeasor,   but   is   merely   a   claim   that   the   State 



negligently supervised or trained Collier, a claim which is barred by AS 47.32.160(a). 



                 Hill   also   asserts   that   “the   [S]tate   has   a   duty   to   protect   the   vulnerable 



persons, at least the ones whom it undertook to protect,” suggesting that her negligent 



supervision claim may be based on a theory that the State breached an independent 



protective duty that it owed to J.H.           Hill cites R.E. v. State , in which we held that the 



State Division of Family and Youth Services (DFYS) had a duty to exercise reasonable 



care in carrying out state licensing of daycare facilities because the State created a special 



relationship      between      the  State    and   parents     when    it  voluntarily     undertook      the 



responsibility      of   licensing,    creating    a  duty   to   safeguard     daycare     children    from 



                                                  19 

foreseeable harm by daycare providers.                We concluded that DFYS was not immune 



         17 

                 Id. at 435. 



         18 

                 Id. at 437. 



         19 

                 878 P.2d 1341, 1347-48 (Alaska 1994). 



                                                    -13­                                                 6756 


----------------------- Page 14-----------------------

from   liability   regarding   claims   by   parents   that   the   State   was   negligent   in   licensing 



                                                                            20 

daycare facilities where their children were sexually abused. 



                 Although R.E. might theoretically support a claim by Larry H. that the State 



had breached a protective duty it owed to him in negligently licensing Hill, it does not 



support a claim by Hill — a licensee — against the State.                      Hill does not offer any 



support for a negligent supervision claim based on a theory that the State breached a 



                                                  21 

separate protective duty it owed to Hill. 



                 Because Hill has neither identified any State employees other than Collier 



who were involved in the investigation nor explained how the State breached a separate 



protective duty that it owed to Hill, we affirm the superior court’s conclusion that DHSS 



was immune from liability for Hill’s negligent supervision claim under AS 47.32.160(a). 



Because Collier and DHSS are immune from liability for damages based on actions taken 



while monitoring Hill, we affirm the superior court’s grant of summary judgment to the 



State and Collier on Hill’s state law tort claims. 



         B.	     The Superior Court Properly Granted Summary Judgment To Collier 

                 On Hill’s 42 U.S.C. § 1983 Claim. 



                 Next,    Hill   argues   that  the   superior    court   erred   in  granting   summary 



                                           22 

judgment on her 42 U.S.C. § 1983              federal due process claim against Collier because: 



         20 

                 Id. at 1349. 



         21 

                 We do not need to address whether Hill has third-party standing to bring 

an action against the State under R.E . for breach of a protective duty it owed to J.H. 

because Hill admits in her Reply Brief that she “does not claim to be asserting any of 

J.H.’s rights — only her own.” 



         22 

                 Title 42 U.S.C. § 1983 (1996) provides: 



                 Every   person   who,   under   color   of   any   statute,   ordinance, 

                 regulation, custom, or usage, of any State or Territory or the 

                                                                                           (continued...) 



                                                    -14-	                                             6756
 


----------------------- Page 15-----------------------

(1) “[t]he deprivation of the right to make a living without due process is [a] deprivation 



of a constitutionally-protected right”; (2) “[t]he record does not reflect that Hill was 



accorded due process”; and (3) there was at least a genuine issue of material fact as to 



whether Hill voluntarily gave up her right to due process before “being deprived of her 



constitutionally-protected right to make a living.” 



                 Although Hill does have a protected interest in her assisted living home 



license, we conclude that Hill’s federal due process rights were not violated because the 



temporary   and   voluntary   partial   suspension   of   her   license   did   not   constitute   a   state 



                                                            23 

deprivation of a constitutionally protected right. 



                 To assert a 42 U.S.C. § 1983 claim for violation of federal due process 



rights, a claimant must show that the conduct complained of was committed by a person 



        22 

           (...continued) 

                 District of Columbia, subjects, or causes to be subjected, any 

                 citizen    of  the  United     States   or  other   person    within    the 

                jurisdiction      thereof    to   the   deprivation      of   any   rights, 

                 privileges,   or   immunities   secured   by   the   Constitution   and 

                 laws, shall be liable to the party injured in an action at law, 

                 suit in equity, or other proper proceeding for redress. 



        23 

                 The superior court found that Hill had not identified a legally protected 

interest.  We conclude that Hill’s interest in maintaining her assisted living care license 

is a protected property interest, but because we find that Collier’s request that Hill not 

take any new residents did not constitute a deprivation, the superior court’s finding that 

Hill had not identified a legally protected interest was harmless error. We must disregard 

harmless errors that have no substantial effect on   the rights of the parties or on the 

outcome of the case. See, e.g., Fairbanks N. Star Borough v. Rogers & Babler , 747 P.2d 

528, 531 (Alaska 1987) (“Even if a finding of fact or conclusion of law is erroneous, the 

mistake is not grounds for reversal if the finding or conclusion is not necessary to the 

court’s ultimate decision.”). 



                                                    -15-                                              6756
 


----------------------- Page 16-----------------------

                                                                                                      24 

acting under color of state law and deprived the claimant of a constitutional right.                      It 



is undisputed that Collier was acting under color of state law when she requested that 



Hill voluntarily agree not to take on a new resident while the investigation proceeded. 



At    issue   is  whether    Collier’s   actions    during    the  investigation     deprived    Hill   of  a 



constitutionally protected right. 



                 1.	     Hill had a constitutionally protected property interest in her 

                         assisted living home license. 



                 In  Button     v.  Haines    Borough ,     we   held   that  commercial       tour  permit 



applicants are entitled to due process of law during the permit application process; we 



cited earlier decisions in which we held that holders of liquor licenses, business licenses, 



limited entry fishing permits, hunting guide licenses, and driver’s licenses have due­ 



                                                                             25 

process-protected property rights in those permits and licenses.                 Similarly, in Herscher 



v. State, Department of Commerce, we held that the appellant’s proprietary interest in his 



hunting guide license was of sufficient importance to warrant due process protection, 



stating: 



                 It   has  long   been   recognized      that  an  interest   in  a  lawful 

                 business is a species of property entitled to the protection of 

                 due process. . . . This interest may not be viewed as merely a 

                 privilege subject to withdrawal or denial at the whim of the 



         24	 

                 Okpik v. City of Barrow, 230 P.3d 672, 677 (Alaska 2010). 



         25 

                 208 P.3d 194, 207 (Alaska 2009) (citing Rollins v. State, Dep’t of Revenue, 

Alcoholic Beverage Control Bd. , 991 P.2d 202, 211 (Alaska 1999) (holding that liquor 

license   renewal   applicant   had   protected   property   right);  Hilbers   v.   Municipality   of 

Anchorage , 611 P.2d 31, 36 (Alaska 1980) (holding that initial issuance of business 

license is protected); Bartlett v. State Commercial Fisheries Entry Comm’n , 948 P.2d 

987, 990 (Alaska 1997) (“An individual’s interest in an application for a limited entry 

fishing permit is entitled to due process.”); Javed v. Dep’t of Pub. Safety , 921 P.2d 620, 

622 (Alaska 1996) (“A driver’s license represents an important property interest which 

is protected under the due process clause of the Alaska Constitution.”). 



                                                    -16-	                                             6756
 


----------------------- Page 17-----------------------

                 [S]tate   .   .   .   .   Neither   may   this   interest   be   dismissed   as   de 

                 minimis. A license to engage in a business enterprise is of 

                 considerable value to one who holds it.[26] 



                 In this case, Hill has a protected property interest in her assisted living 



home license, which, like a guide license, enabled Hill to follow her “chosen pursuit” as 



                                                                 27 

a care giver and owner of an assisted living home.                   As such, she was entitled to due 



process,   or   “notice   and   an   opportunity   to   be   heard,”   prior   to   being   deprived   of   her 



                                     28 

assisted living home license. 



                 2.	      Collier’s actions did not deprive Hill of her property interest 

                          without due process of law. 



                 A   review   of   the   record   reveals   that   all   of   Collier’s   actions   other   than 



her   September   14,   2005   request   that   Hill   cease   taking   new   clients   were   explicitly 



required or authorized by AS 47.32.120-150, which describe the required procedures for 



                                                                                                  29 

licensing-related investigations, reports, enforcement actions, and hearings.                        Federal 



qualified   immunity   bars   a   §   1983   action   against   a   government   official   unless   the 



“contours of the right” allegedly violated are “sufficiently clear that a reasonable official 



         26	 

                 568 P.2d 996, 1002 (Alaska 1977). 



         27 

                 Id. at 1003. 



         28 

                 See id. at 1002 (“Due process of law requires that before property rights can 

be taken directly or infringed upon by governmental action, there must be notice and 

opportunity to be heard.” (citing Goldberg v. Kelly, 397 U.S. 254 (1970))). 



         29 

                 Hill received a copy of Collier’s report and Notice of Violation within ten 

working days after the investigation was complete, as required by AS 47.32.120(a).  The 

State was authorized by AS 47.32.130 to immediately suspend Hill’s license without an 

administrative   hearing   and   Hill   received   notice   that   her   license   was   suspended   as 

required by AS 47.32.130(b)(2).             Hill was given an opportunity to cure the violations 

within a reasonable time as required by AS 47.32.140(a).                    And Hill took advantage of 

her right to request a hearing under AS 47.32.150. 



                                                     -17-	                                               6756
 


----------------------- Page 18-----------------------

                                                                           30 

 would understand that what he is doing violates that right.”                  Thus, Collier is immune 



from   suit   for   all   of   the   procedures   she   followed   during   the   investigation   that   were 



required by statute, because no reasonable official would have reason to believe that 



conduct required or permitted by statute would violate a licensee’s federal due process 



rights. 



                 Hill’s federal due process claim therefore turns on whether Collier’s request 



that Hill voluntarily and temporarily refrain from taking additional residents until the 



investigation was complete constituted a “deprivation” of Hill’s property interest in her 



assisted   living   home   license.     We   conclude   that   it   did   not. Although   Hill   certainly 



relinquished a property right, Collier did not actually deprive her of that right.                  Absent 



coercion,   voluntarily   relinquishing   a   property   interest   does   not   trigger   due   process 



protections. 



                 The Tenth Circuit Court of Appeals reached the same conclusion when 



                                                                  31 

presented with a similar issue in McBeth v. Nimes .                   Employees from the Colorado 



Department   of   Human   Services   (DHS)   pressured   McBeth   to   relinquish   her   daycare 



                                                                                                           32 

license after her son, who lived with her, was charged with sexual abuse of a child. 



The DHS employees   informed her that if she voluntarily relinquished her license, it 



                                                             33 

would be easier for her to have it reinstated later.            McBeth relinquished her license but 



later claimed that the DHS employees violated her due process rights by coercing her 



into relinquishing her daycare license without notice of any violations and an opportunity 



        30 

                 Smith v. Stafford, 189 P.3d 1065, 1076 (Alaska 2008) (quoting Saucier v. 

Katz , 533 U.S. 194, 201 (2001)). 



        31 

                 598 F.3d 708 (10th Cir. 2010). 



        32 

                 Id . at 712. 



        33 

                 Id . at 713. 



                                                    -18-                                               6756
 


----------------------- Page 19-----------------------

              34 

to be heard.     The Tenth Circuit disagreed, holding that “if one voluntarily relinquishes 



some property or liberty interest, then she cannot have a claim for a due process violation 



                                                                      35 

because   no   state   official   deprived   her   of   that   interest.”  McBeth   argued   that   her 



surrender was not voluntary but “coerced” by the DHS employees’ threat to suspend her 



         36 

license.      The Tenth Circuit rejected this argument, reasoning that DHS employees 



provided McBeth with two alternatives: she could voluntarily relinquish her license and 



avoid having the incident marked on her permanent record, which could impair her 



ability to reapply for a license, or she could proceed with the administrative suspension 



                37 

proceedings.       McBeth could not later claim “that she did not receive adequate process 



when she chose to forgo the process that she would have been afforded in a suspension 



                38 

proceeding.” 



                Similarly, Hill argues that her agreement to stop taking residents was not 



voluntary.    But Hill produced no admissible evidence to support this argument.  The 



        34 

                Id. at 723. 



        35 

                Id .  See   also  Monahan        v.  Romney ,   625   F.3d   42,   47  (1st   Cir.   2010) 

(“Because Monahan voluntarily resigned, his claim that the defendants deprived him of 

a property interest within the meaning of the Due Process Clause necessarily fails.”); 

Yearous   v.   Niobrara   Cnty.   Mem.   Hosp.,   128   F.3d   1351,   1356   (10th   Cir.   1997)   (“If 

Plaintiffs resigned of their own free will, even as a result of Defendant’s actions, then 

they voluntarily relinquished their property interests and, thus, Defendant did not deprive 

them of property without due process of law.”); Stone v. Univ. of Md. Med. Sys. Corp., 

855 F.2d 167, 173 (4th Cir. 1988) (“If he resigned of his own free will even though 

prompted to do so by events set in motion by his employer, he relinquished his property 

interest voluntarily and thus cannot establish that the state ‘deprived’ him of it within the 

meaning of the due process clause.”). 



        36 

                McBeth , 598 F.3d at 723. 



        37 

                Id . at 723-24. 



        38 

                Id . at 724. 



                                                  -19-                                             6756
 


----------------------- Page 20-----------------------

evidence before us indicates that Hill voluntarily agreed to stop taking residents until the 



                                    39 

investigation   was   complete,         and   unsupported   arguments   in   pleadings   do   not   raise 



                                      40 

genuine issues of material fact.          Because Hill voluntarily agreed to refrain from taking 



new residents until the investigation was complete, she has failed to raise a genuine issue 



of material fact showing that Collier deprived her of her property interest.  Accordingly, 



we affirm the superior court’s grant of summary judgment to Collier on Hill’s § 1983 



federal due process claim. 



        C.	      It   Was   Error   To   Grant   Summary   Judgment   To   Giani   Based   On 

                 Immunity Under AS 47.24.120. 



                 The superior court concluded that Giani was immune from liability under 



AS 47.24.120 for any harm caused by the quick removal of J.H. from Wild Rose, and 



ruled   that   summary   judgment   was   proper   because   Hill   had   not   met   her   burden   of 



presenting evidence that raised a genuine issue of material fact as to whether Giani acted 



in good faith when she filed her Report of Harm. 



                 Hill argues that the superior court erred in granting summary judgment to 



Giani on the basis of immunity under AS 47.24.120 because she raised a genuine issue 



of material fact as to whether Giani acted in good faith.              We agree. 



        39 

                 Although Hill contends that there is at least a genuine issue of material fact 

as   to   whether   she   voluntarily   gave   up   her   right   to   due   process,   Hill   admitted   in   an 

interrogatory that she agreed to Collier’s request, she stated in her deposition that she 

“wanted to be cooperative and so [she] did as [Collier] said and sent the fax saying [she] 

wouldn’t take any new clients,” and on September 14, 2005, she submitted a handwritten 

note stating that she would not receive any new clients. 



        40 

                 See Fenner v. Municipality of Anchorage, 53 P.3d 573, 578 n.25 (Alaska 

2002) (quoting Christensen v. NCH Corp., 956 P.2d 468, 474 (Alaska 1998)) (stating 

mere assertions of fact in pleadings are insufficient to raise a genuine issue of material 

fact). 



                                                    -20-	                                             6756
 


----------------------- Page 21-----------------------

                 Alaska Statute 47.24.120(a) states:  “A person who in good faith makes a 



report under AS 47.24.010, regardless of whether the person is required to do so, is 



immune from civil or criminal liability that might otherwise be incurred or imposed for 



making   the   report.”    The   parties   agree   that   Giani   was   a   mandatory   reporter   under 



AS 47.24.010(a) and thus had qualified immunity for claims based on harm caused by 



Giani’s Report of Harm under AS 47.24.120(a) so long as the report was made in good 



      41 

faith. 



                Although we have not addressed AS 47.24.120(a) previously, we have 



developed standards for determining whether summary judgment should be granted to 



a party whose actions are protected by qualified official immunity, provided that the 



                                 42 

party acted in “good faith.”         In such cases, when qualified official immunity is raised 



as grounds for summary judgment, the nonmoving party must present some admissible 



evidence that creates a genuine issue of material fact regarding whether the official acted 



                  43 

in   good   faith.    We     will   consider   affidavits,   depositions,   admissions,   answers   to 



interrogatories, and similar materials, but unsubstantiated allegations in the complaint or 



opposition alone are insufficient to create a genuine issue of material fact regarding state 



          44 

of mind. 



                In Smith v. Stafford, we reviewed a grant of summary judgment based on 



qualified official immunity and held that Smith’s sworn affidavit — which stated that a 



        41 

                Under AS 47.24.010(a), Giani is required to file a report to the DHSS if she 

has   “reasonable   cause   to   believe   that   a   vulnerable   adult   suffers   from   abandonment, 

exploitation, abuse, neglect, or self-neglect.” 



        42 

                See, e.g., Smith v. Stafford, 189 P.3d 1065 (Alaska 2008). 



        43 

                See id. at 1074. 



        44 

                Id. at 1072-74. 



                                                  -21-                                            6756
 


----------------------- Page 22-----------------------

state social worker had staged photographs of garbage and beer cans around Smith’s 



home to create false evidence implying he had an alcohol problem, and that the social 



worker had threatened that Smith would never see his child again if he complained about 



or   questioned   the   official’s   authority   —   was   sufficient   to   create   a   genuine   issue   of 



material fact about the official’s state of mind because “[t]he statements in the affidavit, 



                                                                                              45 

if true, indicate that [the social worker] may have been acting in bad faith.”                    Although 



we recognized the evidence supporting Smith’s claim of bad faith was “scant” and his 



assertions “may be unsubstantiated by other evidence,” these assertions were sufficient 



to create a genuine issue of fact because they were   “made in an affidavit of a ‘duly 



                                                                                                46 

sworn’ witness, and they correspond to allegations made in [the complaint].”                       In short, 



Smith presented “some admissible evidence” that the social worker acted “maliciously, 



                                                                                                47 

corruptly, or in bad faith,” and therefore, summary judgment was improper. 



                 Turning to the statutes at issue here, the primary goal behind AS 47.24.010 



is to protect vulnerable individuals, and the purpose of AS 47.24.120(a) is to encourage 



those who are required to report to do so without fear that their reports will subject them 



to liability.   Because AS 47.24.010 explicitly requires certain individuals to report any 



behavior that gives them “reasonable cause to believe that a vulnerable adult suffers from 



abandonment, exploitation, abuse, neglect, or self-neglect,” it is not enough to show that 



the reporter acted negligently.         Instead, establishing a genuine issue of material fact as 



to   whether   a   mandatory   reporter   acted   in   good   faith   requires   a   litigant   to   present 



         45 

                 Id . at 1068, 1074-75. 



         46 

                 Id . at 1074. 



         47 

                 Id . at 1074-75. 



                                                    -22­                                                  6756 


----------------------- Page 23-----------------------

                                                                                                        48 

admissible evidence indicating the reporter acted maliciously, corruptly, or in bad faith. 



If the report is filed with a good faith belief that a vulnerable adult may have suffered 



harm, the reporter will be shielded from liability by AS 47.24.120(a) even if the reported 



belief is ultimately unsubstantiated.  Evidence indicating the reporter filed the report of 



harm with a malicious or corrupt purpose or with the belief that no harm had actually 



occurred, however, is sufficient to raise a genuine issue of material fact as to whether the 



reporter   acted    in  good   faith.    Thus,   the  relevant   inquiry    for  determining     whether 



admissible evidence creates a genuine issue of material fact whether a reporter acted in 



good faith is not whether the evidence shows that the alleged harm actually occurred, but 



whether the evidence shows that the reporter did not have a good faith belief that the 



alleged harm occurred. 



                Here,   Hill   bears   the   burden   as   the   nonmoving   party   of   establishing   a 



                                                                                        49 

genuine issue of material fact regarding whether Giani acted in bad faith.                 Hill met that 



burden. 



                At the outset, it is important to recall that as a mandatory reporter, Giani 



was required to report to the State whenever she had reasonable cause to believe Hill was 



                                                50 

physically or emotionally abusing J.H.              The only report of harm in the record is the 



August 2005 Report; the reasonable inference in favor of Hill is that at no time prior to 



August     2005    did   Giani   have   reasonable     cause   to  believe    Hill  was   physically    or 



        48 

                Id. at 1075. 



        49 

                Id. at 1074. 



        50 

                See AS 47.24.010(a). 



                                                   -23­                                               6756 


----------------------- Page 24-----------------------

emotionally abusing J.H. — otherwise her failure to report would have been a violation 



                                                      51 

of law and subject to misdemeanor charges. 



                With respect to what Giani was doing, what she knew, and what she said 



about Hill prior to the August 2005 Report, the May 2005 Plan of Care is particularly 



relevant.  The reasonable inference in favor of Hill is that Giani would be truthful in her 



Plan of Care that was to be submitted to the State, and that as a care coordinator Giani 



would make known any concerns she had about J.H.’s placement with Hill and about any 



failure by Hill to follow through with the care plan.             In this light, it is significant that 



Giani’s Plan of Care does not include any allegations of abuse; on the contrary, the Plan 



speaks   highly   of   J.H.’s   care   at   Hill’s   facility. This   positive   account   is   generally   in 



tension with the negative portrayal of Hill in the Report of Harm   submitted several 



months   later.     More   important,   the   Plan   of   Care   is   apparently   inconsistent   with   the 



allegations included in the Report of Harm on each of the following points. 



                 First, the Report of Harm states that Hill yelled at J.H., called her stupid, 



and told her she didn’t deserve to live in Hill’s facility.   The Report also states that J.H. 



“may be experiencing verbal and mental abuse [that] may have been occurring over a 



period of several years.”      At her deposition, Giani stated that Hill had been making the 



“didn’t deserve” comment “almost ever since I began working with [J.H.] in 1999.” 



Giani further stated that she had documented the yelling and                “stupid” comments over 



a six-month period before the Report of Harm, and she had witnessed similar incidents 



over a period of at least a year before the Report of Harm.             The Plan of Care, however, 



does not mention any such abuse, nor had Giani previously reported this allegedly long- 



term problem. 



        51 

                See AS 47.24.010(c). 



                                                   -24-                                               6756 


----------------------- Page 25-----------------------

                Second, Giani’s Report of Harm suggests that Hill wrongfully deprived J.H. 



of certain “privileges,” such as participation in recreational activities.             Yet the Plan of 



Care specifically sets out a behavior modification plan Hill was supposed to follow, 



calling for both positive reinforcement for good behavior and loss of privileges for bad 



behavior.     Moreover, Hill testified at her deposition as to how the loss of privileges 



worked, and her testimony is consistent with the May 2005 Plan. 



                Third, Giani’s Report refers to an incident in which J.H. became overly 



aggressive to an attendant; Hill sought to have J.H. admitted to API and then refused to 



allow     her  to   return   for  72   hours.    Giani’s     Report    links   the   incident   to   poor 



implementation of the Behavior Modification Plan.  At her deposition, Giani stated that 



her concern over this incident was primarily the 72-hour issue — she asserted this was 



a licensing violation that had to be reported or she would face misdemeanor charges. Yet 



this   same   incident   is   described   in   the   Plan   of   Care   as   evidence   of   J.H.’s   increased 



aggressive behavior.       Further, if, as Giani asserted, she included this alleged licensing 



violation in the August 2005 Report of Harm because she was required to do so, it is 



unclear why she did not report the incident when she learned of it earlier that year.  In 



sum, drawing reasonable inferences in favor of Hill from these apparent inconsistencies 



between Giani’s Plan of Care and her Report of Harm, it could be concluded that Giani 



did not subjectively believe her statements in the Report of Harm. 



                In   addition   to   these   apparent   inconsistencies   between   the   Plan   and   the 



Report, Hill provided other evidence that, viewed in the light most favorable to Hill, 



further supports the conclusion that there are genuine issues of material fact regarding 



Giani’s good faith.  In the summary judgment proceedings, Hill submitted the affidavit 



of an 11-year employee familiar with J.H. who stated that she had never observed Hill 



abuse J.H. or “conduct[] herself inappropriately in any fashion as respects J.H.’s care.” 



Moreover, Hill’s employee specifically denied statements Giani had attributed to her in 



                                                  -25-                                             6756
 


----------------------- Page 26-----------------------

the Report of Harm and further denied other allegations by Giani.                Hill also submitted 



letters   from   doctors   and   other   individuals   describing   Hill   in   complimentary   terms 



completely contrary to Giani’s description; although hearsay, there did not appear to be 



an evidentiary objection by Giani.          Hill also provided sworn discovery responses that 



dispute the Report of Harm’s assessment of J.H.’s allegedly defensive behaviors in the 



weeks preceding the Report, explaining that such behaviors were typical for J.H. and 



were not indicative of abuse. 



                Giani’s Report of Harm is also inconsistent with Hill’s deposition testimony 



that when Giani arrived to remove J.H., Giani and J.H.’s father hugged and comforted 



Hill and told Hill that “they knew [Hill] had not abused [J.H.].”  Taking Hill’s evidence 



as true and drawing all reasonable inferences in favor of Hill, Hill’s evidence further 



supports the conclusion that Giani did not subjectively believe her statements in the 



Report of Harm. 



                Finally, in Hill’s deposition testimony she stated that Giani “repeatedly 



threatened” that she would “make things very ugly” for Hill if Hill did not give up any 



objections   to   J.H.’s   removal   from   Hill’s   facility. Taking   this   testimony   as   true   for 



purposes of summary judgment, this may show a motive on Giani’s part to override 



Hill’s decision to continue with J.H.’s placement and to quickly remove J.H. from Hill’s 



facility; this is further supported by the fact that Giani submitted the Report and helped 



to conduct the hurried move of J.H. out of Hill’s facility when Giani believed Hill was 



away on vacation.       Giani may have believed she was acting in J.H.’s best interests for 



placement when she made the Report, but knowingly making untrue statements in a 



Report of Harm is not protected by a good motive.  At the summary judgment stage, to 



defeat   a   motion   for   summary   judgment   it   is   sufficient   to   present   evidence   raising   a 



genuine issue of material fact that Giani knowingly made untrue statements in her Report 



of Harm. 



                                                  -26-                                            6756
 


----------------------- Page 27-----------------------

               Giani argues that “the DHSS investigation finding[] that Giani’s reports 



were at least partially substantiated, in itself, demonstrates the good faith of Giani’s 



actions.”   In fact, the investigation concluded that the most serious allegation against 



Hill, abuse of a resident, was unsubstantiated. Moreover, when Hill requested a hearing 



                                                      52 

to   contest   the  sanctions    issued   by   DHSS,      the   State  withdrew     its  Notice   of 



Administrative Sanction, mooting Hill’s appeal.          In any event, the DHSS investigation 



ultimately has little relevance to the issue of Giani’s good faith; the DHSS report of 



investigation did not reach any conclusions concerning Giani’s good faith and the results 



of the investigation cannot by themselves “demonstrate” her good faith. 



                                                                                                 53 

               In summary, viewing the evidence in the light most favorable to Hill, 



there is admissible evidence that, if proven, could show Giani did not believe Hill had 



abused J.H. and filed the Report of Harm in bad faith.           Hill’s submission in opposing 



Giani’s motion for summary judgment included deposition testimony, sworn discovery 



responses, an employee affidavit, numerous character reference letters (hearsay but not 



objected to by Giani in her reply), the May 2005 Plan of Care, and the August 2005 



Report of Harm.      As detailed above, this evidence created an issue of fact on whether 



Giani could honestly have believed the allegations in the Report of Harm.  We therefore 



                                                                                                 54 

hold that it was error to grant summary judgment to Giani based on qualified immunity. 



        52 

               See former AS 47.33.550(d) (2004) (providing that “[a]n assisted living 

home may contest a licensing agency’s decision to impose an administrative sanction by 

filing a written request for a hearing . . . no later than 10 days after receipt of the notice 

of administrative sanction”). 



        53 

               McCormick v. City of Dillingham , 16 P.3d 735, 738 (Alaska 2001) (“When 

considering whether the moving party is entitled to summary judgment, we construe the 

facts in the light most favorable to the non-moving party . . . .”). 



        54 

               In reaching this conclusion, we nevertheless sympathize with the dissent’s 

                                                                                    (continued...) 



                                               -27-                                           6756
 


----------------------- Page 28-----------------------

        D.      The Attorney’s Fees Award Is Vacated. 



                Giani cross-appeals the superior court’s award of Rule 82 attorney’s fees 



to Giani, arguing that the court erred in granting Rule 82 attorney’s fees rather than 



attorney’s fees under Rule 68.        In light of the fact that we reverse the superior court’s 



grant of summary judgment and remand for further proceedings, we vacate the award of 



attorney’s fees to Giani. 



V.      CONCLUSION 



                We AFFIRM the superior court’s grants of summary judgment to Collier 



and the State, REVERSE the superior court’s grant of summary   judgment to Giani, 



VACATE   the   court’s   award   of   attorney’s   fees   to   Giani,   and   REMAND   for   further 



proceedings. 



        54 

          (...continued) 

point that a mandatory reporter such as Giani may be put in a difficult position when it 

is   unclear   whether   there   is   a   reasonable   basis   to   believe   there   is   abuse   of   an   adult, 

especially when the State requires that a report should be made even if the reporter is in 

doubt about the abuse.  On this matter, however, we must defer to the legislature, which 

created the standard of reporting, the mandatory nature of reporting for some individuals, 

and the standard for qualified immunity. 



                                                 -28-                                            6756
 


----------------------- Page 29-----------------------

STOWERS, Justice, concurring, with whom CARPENETI, Chief Justice, joins only in 

paragraphs 1 through 3 of the concurrence. 



                I agree with the court’s opinion.        I write separately to respond to Justice 



Fabe’s dissent.     The dissent would hold that Giani is entitled to qualified immunity for 



having   made   a   report   of   harm   because   many   of   Giani’s   allegations   of   harm   were 



                1 

substantiated   by DHSS’s investigation of Hill.  In the dissent’s view, the “truth of much 



of Giani’s report strongly rebuts a claim by Hill that the report was made without a good- 



                                               2 

faith belief in the truth of its contents.” 



                The problem with the dissent’s analysis is that the issue comes before the 



court on an appeal from a grant of summary judgment.                   Though the dissent’s many 



factual arguments why Giani was not acting in bad faith when she made the report of 



harm seem persuasive in light of the comparatively weak evidence suggesting Giani may 



not have had a good faith basis for making the report, and these arguments may well 



carry the day when the case is tried to a jury, it is improper for a court on summary 



                                  3                                       4 

judgment to weigh the facts,       make credibility determinations,   or draw inferences from 



        1 

                When a DHSS employee “substantiates” an allegation of harm, all this 

means   is   that   the   employee   investigating   the   allegation   determined   that   there   was 

something akin to probable cause to believe that the allegation was true — it does not 

mean the allegation has been proved to be true (which would require a hearing or a trial), 

and it does not mean the allegation has been established as fact. 



        2 

                Slip Op. Dissent at 32. 



        3 

                Kelly   v.   Municipality   of   Anchorage ,   270   P.3d   801,   804   (Alaska   2012) 

(citing Meyer v. State, Dep’t of Revenue, Child Support Enforcement Div., ex rel. N.G.T., 

994 P.2d 365, 367 (Alaska 1999)). 



        4 

                Id. 



                                                  -29-                                            6756
 


----------------------- Page 30-----------------------

                                                                                 5 

the facts in favor of the party moving for summary judgment.                        But that is in essence 



what the dissent is doing:          the dissent parses and weighs the facts and circumstances 



surrounding Giani’s plan of care; the affidavits, letters, and sworn discovery responses; 



and Hill’s deposition testimony to conclude that none of this evidence is sufficient to 



raise a genuine issue of material fact. 



                 I believe the court’s opinion demonstrates why these various pieces of 



evidence suffice to create a genuine issue of fact, especially given our well-recognized 



standard that all inferences are required to be drawn in favor of the party opposing 



summary judgment and we are to view the evidence in a light most favorable to that 



        6 

party. 



                 But the dissent makes a good point that Giani finds herself in perhaps an 



impossible and unfair situation.   She is a mandatory reporter, who is required by law to 



make reports of suspected harm being caused to vulnerable adults in the care of care­ 



             7                                                                              8 

providers,      and   who   could   be   liable   for   failing   to   make   such   reports.   The   Alaska 



Legislature   has   made   a   policy   decision   that   in   the   important   interest   of   protecting 



vulnerable citizens, mandatory reporters should not be subject to liability for making 



reports of harm. But given the way the immunity statute is written, Giani does not enjoy 



complete   immunity   for   making   a   report   of   harm;   the   statutory   immunity   granted   is 



                                                9 

qualified by a good faith requirement.             And as demonstrated by this case, the existence 



         5 

                 Olson v. City of Hooper Bay, 251 P.3d 1024, 1033 (Alaska 2011). 
 



         6 

                 Miller v. Safeway, Inc. , 170 P.3d 655, 658 (Alaska 2007). 
 



         7
 

                 AS 47.24.010(a). 



         8 

                 AS 47.24.010(c). 



         9 

                 AS   47.24.120(a)   (“A   person   who   in   good   faith   makes   a   report   under 

                                                                                              (continued...) 



                                                     -30-                                                6756
 


----------------------- Page 31-----------------------

                                           10 

of good faith is a factual question,          and if the subject of the report of harm is able to 



raise a genuine issue of material fact on the question of good faith, summary judgment 



in favor of the mandatory reporter will not be possible and a trial will be required. 



                 The   dissent   persuasively   argues   that   this   court’s   opinion   may   create   a 



Catch-22 by which a mandatory reporter like Giani could be liable both for reporting and 



for   failing   to   report   suspected   harm;   and   that   this   court’s   decision   undermines   the 



legislative policy of encouraging people to report suspicions of abuse. While it certainly 



is not this court’s intent to undermine the legislature’s commendable policy, that may be 



exactly what this court’s decision will do as a practical matter; if this is the outcome, it 



will be most unfortunate. 



                 In light of this court’s substantial jurisprudence on summary judgment, I 



doubt it will come as a surprise that we hold the qualified immunity statute will not 



provide immunity when the very thing that qualifies the immunity —   good faith — 



becomes   factually   contested.        It is   the   legislature’s   prerogative   to   make   the   policy 



decision whether immunity for mandatory reporters should be qualified or complete, and 



if the legislature believes that immunity should be complete, I am confident it will amend 



the statute to accomplish its purpose. 



        9 

         (...continued) 

AS 47.24.010 . . . is immune from civil or criminal liability that might otherwise be 

incurred or imposed for making the report.”). 



        10 

                 See,   e.g.,  Reeves   v.   Alyeska   Pipeline   Serv.   Co. ,   926   P.2d   1130,   1144 

(Alaska 1996) (quoting Professor Corbin’s statement that “Good faith always involves 

questions of fact.” 3A ARTHUR L. CORBIN , CORBIN ON CONTRACTS § 654B, at 96 (1960 

& supp. 1994)). 



                                                   -31-                                              6756
 


----------------------- Page 32-----------------------

FABE, Justice, dissenting. 



                 I disagree with the court’s decision to reverse the superior court’s grant of 



summary judgment in favor of Giani.  In my view, Hill has not demonstrated a genuine 



issue of fact as to whether Giani was acting in bad faith or with an evil motive when she 



filed her report of harm.  What makes this decision especially disturbing is the fact that 



many of the allegations in Giani’s report were substantiated.   Indeed,  Hill was found to 



have:  (1) placed J.H. on restriction for weeks at a time; (2) prevented her from leaving 



the   home;   (3)   taken   away   J.H.’s   Christmas   presents;   (4)   refused        to   allow  J.H.   to 



participate in the Special Olympics; and (5) isolated J.H. by preventing her from visiting 



                            1 

with family or friends.        The truth of much of Giani’s report strongly rebuts a claim by 



Hill that the report was made without a good-faith belief in the truth of its contents. 



                                                                                            2 

Further, as the court’s opinion points out, Giani was a mandatory reporter.                   Had she not 



made a report, she could potentially have been held liable for her failure to report.  The 



court,   by   creating   potential   liability   for   Giani’s   substantially   true   report,   creates   a 



Catch-22 by which Giani could be liable both for reporting and for failing to report.  And 



the court’s decision today undermines the legislative policy of encouraging people to 



report suspicions of abuse. 



                 Summary        judgment   is    appropriate     where    reasonable     jurors   could   not 



                                               3 

disagree on the resolution of the issue.          I believe that the evidence presented to the court 



could not lead a reasonable juror to conclude that Giani acted in bad faith.                    I therefore 



believe that Hill has failed to raise a genuine issue of material fact. 



         1 

                 Slip Op. at 5. 



        2 

                 Slip Op. at 21. 



        3 

                 See Airline Support, Inc. v. ASM Capital II, L.P., 279 P.3d 599, 604 (Alaska 

2012) (citing Burnett v. Covell , 191 P.3d 985, 990 (Alaska 2008)). 



                                                    -32-                                               6756
 


----------------------- Page 33-----------------------

                In order to recognize a factual question about Giani’s good faith in the face 



of the corroborating DHSS investigation, the court is forced to conclude that the truth of 



                                                                       4 

Giani’s claims is irrelevant to the question of her good faith.          But we have never before 



held that a mandatory reporter’s good faith was in doubt where the report was later found 



to be truthful.    It seems implausible that Giani made her report without a good-faith 



belief in   its   contents, only to be vindicated by coincidence.          The court’s decision to 



expose Giani to liability, despite the fact that investigation of her report revealed real and 



troubling   mistreatment,   conflicts   with   the   legislature’s   stated   policy   of   encouraging 



reporters and protecting the vulnerable. 



                The court also points out that the DHSS investigation failed to substantiate 



                                            5 

Giani’s allegation of physical abuse.         But Giani merely passed along J.H.’s own report 



that her care provider had hit her.         Giani’s report also documented J.H.’s display of 



defensive behavior, which corroborated J.H.’s report of being struck by her care giver. 



Although the DHSS investigation could not confirm that J.H. was actually being abused, 



there doesn’t seem to be any dispute that J.H. claimed that her care giver was hitting her 



or   that Giani was compelled   to   report it.       Certainly   a single erroneous allegation   in 



Giani’s report of harm cannot demonstrate bad faith where the bulk of her allegations 



were substantiated and where these other allegations would have compelled Giani to file 



a report of harm, with all the attendant consequences for Hill.  I therefore believe that the 



results of the DHSS investigation substantially corroborating Giani’s report of harm put 



to rest claims that Giani was not acting in good faith. 



        4 

                Slip Op. at 27. 



        5 

                Slip Op. at 327 



                                                  -33-                                              6756 


----------------------- Page 34-----------------------

                 Despite the results of the DHSS investigation, the court concludes that Hill 



                                                                                   6 

has presented sufficient evidence to put Giani’s intentions in doubt.                 In determining that 



Giani may have acted in bad faith, the court relies on four pieces of evidence.                        In my 



view, none of them presents a genuine factual question as to whether J.H. was being 



mistreated or whether Giani believed such mistreatment was real when she made her 



report. 



                 First, the court finds it significant that Giani failed to make allegations of 



mistreatment in her plan of care, which she filed three months before her report of harm, 



and points to several sections in the plan which are arguably inconsistent with Giani’s 



                     7 

later allegations.       Despite the fact that the report of harm was written   after several 



additional   months   of   gathering   information,   and   was   corroborated            by   independent 



investigation, the court apparently feels that it is reasonable to conclude that the more 



positive   picture   described   in   the   plan   remained   accurate   at   the   time   Giani   filed   her 



        8 

report.    This, says the court, could be evidence that Giani did not believe her own report. 



But a plan of care, which may be circulated to many different parties, may not be the 



appropriate document in which to communicate concerns about mistreatment. What is 



clear is that the basic validity of the concerns Giani raised in her report were confirmed, 



and nothing in the plan suggests that those findings were erroneous. 



                 The court next points to affidavits, letters, and sworn discovery responses 



disputing   Giani’s   allegations   of   mistreatment   and   describing   Hill   in   complimentary 



        6 

                 Where qualified immunity is raised as a ground for summary judgment, the 

nonmoving party has the burden of presenting “some admissible evidence that creates 

an issue of fact as to whether the official acted in bad faith or with an evil motive.” 

Smith v. Stafford, 189 P.3d 1065, 1074 (Alaska 2008). 



        7 

                 Slip Op. at 24-26. 



        8 

                 Slip Op. at 24. 



                                                    -34-                                               6756
 


----------------------- Page 35-----------------------

        9 

terms.    But if the statute is to offer any protection to mandatory reporters, the mere fact 



that Hill disputes the allegations made against her cannot be enough to defeat Giani’s 



immunity.      Even   if   this   evidence   is   accepted   as   true   and   the   results   of   the   DHSS 



investigation discounted, this is not evidence that Giani acted in bad faith. 



                Third, the court relies on Hill’s statement in her deposition that when J.H. 



was removed from her home, both J.H.’s father and Giani attempted to comfort Hill: 



“[J.H.’s father] hugged me, as did [Giani], together at the same time, and  they both 



                                                                                                        10 

comforted me and told me that they knew I had not abused [J.H.] .” (Emphasis added.) 



We must assume Giani made these statements.   But it does not seem unusual that, in the 



emotionally fraught setting of J.H.’s removal, Giani and J.H.’s father would attempt to 



comfort   Hill,   who   was   obviously   upset.     If   anything,   Giani’s   actions   in   seeking   to 



comfort Hill seem contrary to the idea that Giani was acting out of malice toward Hill. 



A jury could not credibly infer from this statement that Giani made her report in bad 



faith. 



                In any case, Giani never alleged that Hill was physically abusing J.H.  She 



only   reported   that   J.H.,   herself,   had   made   such   an   accusation   and   was   displaying 



defensive behavior consistent with that report.  Thus, Giani’s statement that she did not 



believe that Hill had abused J.H. does not contradict her account of what J.H. told her, 



which she was compelled to report as a mandatory   reporter.                  Moreover, Giani’s lay 



opinion that these behaviors were insufficient to prove abuse has little bearing on her 



                                                                11 

good-faith belief in the truth of the underlying facts. 



        9 

                 Slip Op. at 25-26. 



        10 

                 Slip Op. at 26. 



        11 

                See,   e.g.,  Greywolf   v.   Carroll,   151   P.3d   1234,   1242   (Alaska   2007)   (A 

                                                                                          (continued...) 



                                                   -35-                                             6756
 


----------------------- Page 36-----------------------

                 Finally, the court points to Hill’s allegations in her deposition that Giani 



repeatedly threatened to make things “very ugly” for Hill if Hill did not allow J.H. to be 



                                 12 

removed from her facility.          But these threats are alleged to have been made more than 



a week after Giani filed her report of harm.  And the mere fact that Giani strongly desired 



to remove J.H. from Hill’s facility after reporting mistreatment cannot reasonably be 



construed as evidence that Giani fabricated her report in bad faith. 



                All of this evidence taken together is distinguishable from   the   claim in 



Smith v. Stafford that a social worker staged phony pictures with beer cans and scattered 



                                                                           13 

garbage at the home of the parents in a child protection case.                 In that case, though the 



social worker may have harbored good-faith concerns about the well-being of Smith’s 



child, we concluded that “[m]anufacturing a scene of excessive alcohol consumption . . . 



to falsely create evidence to imply that Smith has an alcohol problem or is an unfit father 



could be malicious and corrupt,” and that “[t]hreatening that Smith would never see his 



child   in   retaliation   for   complaining   about   those   acts   could   likewise   be   evidence   of 



          14 

malice.” 



                 Our   decision   in  Stafford   suggests   that   Hill   has   not   presented   sufficient 



evidence   to   show   a   genuine   issue   as   to   Giani’s   good   faith.  To   overcome   Giani’s 



immunity, Hill must present some evidence, beyond mere assertion, that Giani acted with 



        11 

           (...continued) 

reporter’s “lay assessment of whether the facts known to him were sufficient to support 

an assault charge d[id] not create a genuine issue material fact” about whether he had a 

good-faith belief in the truth of those facts.). 



        12 

                 Slip Op. at 26. 



        13 

                 189 P.3d 1065, 1069 (Alaska 2008). 



        14 

                Id. at 1075. 



                                                   -36-                                              6756
 


----------------------- Page 37-----------------------

malice.    The evidence relied on by the court in this case does not begin to meet this 



threshold. 



                 I am particularly troubled by the court’s opinion today because it threatens 



to undermine the public policy behind qualified immunity for reporters of abuse of the 



most     vulnerable     among     us.   The    opinion    correctly    observes   that   “the    purpose    of 



AS 47.24.120(a) is to encourage those who are required to report to do so without fear 



                                                          15 

that their reports will subject them to liability.”           The legislature has provided immunity 



for reporters like Giani, and the State’s policy favors reports of harm, accepting the risk 



that caretakers may be subjected to fruitless investigations in the interest of protecting 



vulnerable adults who might otherwise suffer in the shadows.  A pamphlet published by 



DHSS makes this clear, advising, “If in doubt, make the report.”                    Although only those 



reports made in good faith merit protection, in this case there is insufficient evidence to 



raise a question of fact as to Giani’s bad faith or evil motive in filing the report.  Because 



allowing   this   case   to   go   forward   could   chill   future   reports   by   subjecting   good-faith 



reporters   to   the   threat   of   costly   and   stressful   litigation,   I   would   affirm   the   grant   of 



summary judgment in this case.            I therefore respectfully dissent. 



         15 

                 Slip Op. at 22. 



                                                    -37-                                                  6756 

Case Law
Statutes, Regs & Rules
Constitutions
Miscellaneous


IT Advice, Support, Data Recovery & Computer Forensics.
(907) 338-8188

Please help us support these and other worthy organizations:
Law Project for Psychiatraic Rights
Soteria-alaska
Choices
AWAIC